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Paper Retail Loss Prevention Audits are Error-Prone

If you’re going to rely on the results of your internal retail security audits to determine where best to invest your time, money, and focus, it’s good to know that you can trust the accuracy of the results.

While there are inevitably going to be a few mistakes when conducting an audit, there are several ways to reduce the frequency of those mistakes. The fewer steps to your auditing workflow, the better; each time data is transcribed from a clipboard to a computer, there is a risk that your findings won’t reflect the facts.

One study published in the Journal of the American Medical Informatics Association analyzed the various ways data can be compromised when undergoing electronic transcription. Taking survey information recorded on paper, and then converting the results into an electronic media for analysis and storage, leads to a higher frequency of errors in the dataset. The study found that transcription errors were inevitable (though fewer) even when professional data managers checked the inputted data for consistency and accuracy.

Keep in mind that these results were taken from a study about medical data, where the stakes are going to be much higher than in retail auditing. While reducing shrink is important, the ramifications to human life and health are much higher in the medical informatics field, and even that field has many inaccuracies at play when handling transcribed data.

By using a digital retail auditing platform, auditors can simultaneously simplify and improve their work. Generating audit reports and analyzing the results of a retail audit using the exact findings of the auditor will bring you one step closer to making sure that you find the right solution for your retail shrink.