Case & Engagement Management
We use both case and engagement to describe the case management module within blazingAudit. Cases are opened in two ways:
1. Based on an answer to one or more questions as defined by an alert setup when designing the audit.
2. From the respondent (audit target) management page using the Open a new case option after selecting an audit respondent.
Multiple cases can be opened by a single audit, and once opened the case can be managed by an audit administrator.