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start:case_management

Case & Engagement Management

We use both case and engagement to describe the case management module within blazingAudit. Cases are opened in two ways:

1. Based on an answer to one or more questions as defined by an alert setup when designing the audit.

2. From the respondent (audit target) management page using the Open a new case option after selecting an audit respondent.

Multiple cases can be opened by a single audit, and once opened the case can be managed by an audit administrator.

start/case_management.txt · Last modified: 2016/08/29 12:00 by rnadler